STEP 1
Connect Your Phones & Website
We connect Intake Agent to your existing phone numbers, website chat, and forms.
You choose when AI answers: 24/7, after-hours only, or just missed/overflow calls.
What the AI does:
Greets the client immediately
Collects name, contact info, and case type
Handles conversations politely and consistently, 24/7
This ensures every lead gets immediate attention so you never lose potential clients to slow response times.
Client Contact Begins
AI instantly answers every call or chat with fast, professional, human-like responses — no delays.
What the AI does:
Greets the client immediately
Collects name, contact info, and case type
Handles conversations politely and consistently, 24/7
This ensures every lead gets immediate attention so you never lose potential clients to slow response times.
AI Qualifies the Case
Next, the AI runs a full PI-specific intake, asking the same questions your team would.
The AI automatically:
Asks all required intake questions
Captures injuries, incident details, liability, and more
Filters out unqualified or irrelevant cases
This makes your intake process sharper, faster, and perfectly consistent every single time.
STEP 2
Configure Your PI Intake & Retainers
We load your personal injury intake flows — auto accidents, premises liability, dog bites, and more.
The AI automatically:
Map all intake fields directly into your CRM or case management system
Load your retainer templates
This makes your intake process sharper, faster, and perfectly consistent every single time.
STEP 3
AI Answers, Qualifies & Captures the Case
When a lead calls or chats, Intake Agent:
What the AI does:
Asks the right PI-specific questions
Captures injuries, liability facts, coverage details, and contact info
Qualifies the case in real time
Automatically creates the contact and matter in your system
By the time you follow up, AI has already completed the full intake workflow for you.
STEP 3
AI Answers, Qualifies & Captures the Case
When a lead calls or chats, Intake Agent:
What the AI does:
Asks the right PI-specific questions
Captures injuries, liability facts, coverage details, and contact info
Qualifies the case in real time
Automatically creates the contact and matter in your system
By the time you follow up, AI has already
completed the full intake workflow for you.
STEP 4
Retainers Sent & Team Notified
For qualified cases, Intake Agent:
The AI automatically:
Sends your retainer for e-signature
Updates your pipeline automatically
Notifies the right attorney or intake supervisor instantly
Your team picks up the case ready to work — not chasing details.
Terms and Conditions
Last Updated: January 17, 2026
These Terms and Conditions govern your use of SCENTFLY INC services, including our website and our SMS and email communications programs. By using our services or opting into our communications, you agree to these Terms and our Privacy Policy.
1. Program Description
SCENTFLY INC may send SMS and email messages to users who opt in. Messages may include promotional offers, service updates, appointment confirmations, and appointment reminders. Message frequency may vary.
2. Consent to Receive Messages
By providing your phone number and opting in, you authorize SCENTFLY INC to send text messages to your mobile number. Consent is not a condition of purchase.
3. Opt Out
You can cancel the SMS service at any time. Just text "STOP" to the SCENTFLY INC. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
4. Opt In Again
If you want to rejoin after opting out, you can opt in again using the same method you used to enroll originally.
5. Help and Support
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or (212) 500-1189.
6. Message Frequency and Rates
As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive 2 to 3. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
7. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
8. Privacy
Your use of the messaging program is also governed by our Privacy Policy. You can view it here: Privacy Policy
9. Changes to Terms
We may update these Terms from time to time. Updates will be posted with a new Last Updated date.
10. Contact
Questions about these Terms can be sent to:
SCENTFLY INC
Address: 499-77 Sunrise Highway N Service R
Phone: (212) 500-1189
Email: [email protected]
If you have any questions regarding privacy, please read our privacy policy: https://app.inventagent.com/v2/preview/FSs54yV4QvZbtKsMdARK
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Receive Instant Updates
Once the intake is complete, you get everything delivered automatically.
You instantly receive:
Full call or chat transcript
Automatic CRM updates
A qualified lead summary
By the time you follow up, AI has already
completed the full intake workflow for you.